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CRM for call centers

Telephony integrated : inbounds, outbounds, audio recorder,phone tapping, whisper, prompting, statistics, real time supervision, ...

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Modules

Funtions

Contacts management

  • Complete management of contacts attached in prospects / clients files
  • B2B contacts management: multi-contacts by entreprise (examples: director, chief, ...)
  • B2C contacts management: multi-members in a same family (examples: father, mother, ...)
  • Contact file entirely configured by yourself (numbers of columns , column nominations, ...)
  • Integrations & extractions of contacts
  • All of our modules are available for each and every contact: appointment takings, distant sellings, online trainings, ...
  • All of our functions are available for each and every contact: multi channels sendings, electronic document system, ...
  • All our telecoms functionality are avalaible for each and every contacts: incoming calls, outgoing calls, CTI, IVR, ACD, inbounds, call detail recording, phone tapping, prompting, IVR, ACD, inbound calls, call recordings, whispering, listenings, ...
  • Complete multi channel logs for each contacts


Contact management

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Contact & Address

Country:
Address:
City:
Phone:
Email:
France
3, rue Troyon
75017 Paris
+33 (0) 1 70 94 94 01
info@deewigo.com

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