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CRM for call centers

Telephony integrated : inbounds, outbounds, audio recorder,phone tapping, whisper, prompting, statistics, real time supervision, ...

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Modules

Funtions

Distance selling

  • Creation of your catalog by product or by type of products (product reference, designation, price, discount,...)
  • Integration of your purchase order, estimate, bill (Word ®) and product sheet for email or fax sending to your prospect/client)
  • Online order taking
  • Paybox module with schedule management
  • Manual or automatic extractions of your order, send by ftp, email,...
  • Statistics by period, by teleoperators, by product, by turnover, ...
  • Integration of specific fields related order history of your prospects/clients in your database.
  • Integrated telephony: incoming calls, outgoing calls, phone tapping, call detail recording, prompting, statistics, ...


Distance selling: order Distance selling: statistics

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Email:
France
3, rue Troyon
75017 Paris
+33 (0) 1 70 94 94 01
info@nowtis.com

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