Multi-services
We follow you permanently in the use of our CRM and telecoms platforms. Our staff has a solid experience in customer relationship and in computer engineering and telecom systems.
Whether it is at the begening of your project to the instalation of your customer relationship process in our system, the initiation of your users to the sustainability of your strategies, you have our multi-services know-how in consultancy,formation and support.
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Training
We train and accompany you in the first step of your project:
- Training for operators / supervisors / administrators after the installment by us for your first campaign
- Training in your or our place otherwise in distance
- We own an approval for the service trainning
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Consulting
We support you in the implementation of your project :
- Audit (production, réseau, télécoms, RH, ...)
- Conseil en amont sur les process à mettre en place pour remise d'un devis réellement adapté à vos besoins
- Writing of specifications (RFP)
- Récolte des éléments nécessaires à la mise en oeuvre et maitrise d'ouvrage
- Project monitoring with regular reportings on your state progress
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Delegated administration
We propose you adapted formula to your internal organisation for a regular follow up of your customer relationship production :
- your activity is increasing, you have to face unexpected defection, you don't have needed human ressources,
- you are a stranger for the world of customer relationship,
- you want to delegate the implementation of your campaign to customer relationship profesional
Then we propose you a delegated administration related to your needs in the way of granted loan.
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Contact & Address
Country:
Address:
City:
Phone:
Email:
France
3, rue Troyon
75017 Paris
+33 (0) 1 70 94 94 01
info@deewigo.com
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