Nowtis.com

CRM for call centers

• What is NOWTIS ^® ?

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Modules

• Appointment management
• Distant selling
• Training & online conference
• Support / Help desk / Customer care
• Prospection / Qualification

Funtions

• Real time supervision
• Multi channel sendings
• Integrations / Extractions
• Documents management
• Contacts management
• Scripting

Integrations / Extractions

• Integration of prospect files / clients, manual or automatic (from your website, a ftp servor, by email, ...), in .csv format
• Avoiding multi criteria duplication
• Extraction of prospects and/or actions (appointments, commands, tickets, ...), manual or automatised (according to chosen periodicity), in .csv / .xls / .txt format.t
• Integration / extraction ratio by email
• Automatisation by ftp, email, http