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CRM for call centers

Telephony integrated : inbounds, outbounds, audio recorder,phone tapping, whisper, prompting, statistics, real time supervision, ...

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Modules

Funtions

Multi channel sendings

  • Fax, email and text message sendings : unit, manual, automatic or in mass (fax-mailing, e-mailing, text message-mailing)
  • Managing standard elements (emails, fax and text message types)
  • File merginngs in emails, faxes and text messages, in attached files, in word ® format, to personalise your sendings
  • Detailled statistics (succesfull sendings, failure...)
  • E-mailings: complete statistics of sended emails, bounced emails, opened, read, clicked, reactivity rate, unsubscription, dowloading sending email list, ...
  • Emailng: Statistics  Emailng: Statistics
  • For email sendings : openned email statistics by the receiver,process the failed returns traitement des retours en erreurs (possibility of alerts)
  • Fax-mailing and text message-mailings: sending statistics (success, bounce)


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Contact & Address

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Address:
City:
Phone:
Email:
France
3, rue Troyon
75017 Paris
+33 (0) 1 70 94 94 01
info@nowtis.com

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