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CRM for call centers

Telephony integrated : inbounds, outbounds, audio recorder,phone tapping, whisper, prompting, statistics, real time supervision, ...

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Modules

Funtions

Prospection / Qualification of contacts database

  • Complete module of prospection and qualification of your prospects and customers files
  • Integration of your prospects/clients files, and management of your B2B and B2C contacts
  • Questions & Answers scripting for all type of prospections, with datas recovering
  • Sending documents (product sheet, brochure, invitations, prospectus, ...) customizable by email, fax or courrier, manual or automatic.
  • Mass sending : fax-mailing, e-mailing, text message-mailing
  • Use of a module to verify mailing adresses
  • Complete history of all actions on your prospect/client files and contacts
  • Integrated telephony : incoming calls, outgoing calls, call detail recording, phone tapping, prompting, statistics, ...


Qualify prospect files

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France
3, rue Troyon
75017 Paris
+33 (0) 1 70 94 94 01
info@nowtis.com

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